Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303259 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201303409 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments/admissions (delay, cancellation, waiting lists) | Upheld, no recommendations | June 2014 |
| 201303515 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2014 |
| 201303925 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201304004 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | June 2014 |
| 201304136 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | June 2014 |
| 201304223 | Angus Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | June 2014 |
| 201304283 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | June 2014 |
| 201304515 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201304775 | Dumfries and Galloway NHS Board | policy / administration | Some upheld, recommendations | June 2014 |