Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300582 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |
| 201300602 | The City of Edinburgh Council | local housing allowance and council tax benefit | Some upheld, recommendations | May 2014 |
| 201300723 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
| 201300802 | Lothian NHS Board | clinical treatment / diagnosis; communication | Some upheld, recommendations | May 2014 |
| 201301084 | West Lothian Council | policy/administration | Not upheld, no recommendations | May 2014 |
| 201301088 | Business Stream | meter reading/ charging method /calculation | Upheld, recommendations | May 2014 |
| 201301162 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301194 | Business Stream | charging method /calculation | Not upheld, no recommendations | May 2014 |
| 201301343 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 |