Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204941 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205072 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2014 |
| 201205207 | A Council | secondary school | Some upheld, recommendations | April 2014 |
| 201205211 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 |
| 201205291 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205333 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201205404 | Business Stream | incorrect billing | Some upheld, recommendations | April 2014 |
| 201300347 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201300472 | An Orthodontist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201300711 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |