Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300712 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |
| 201300720 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | April 2014 |
| 201300782 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 |
| 201300911 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201300999 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2014 |
| 201301158 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201301242 | Glasgow Housing Association Ltd | policy/administration | Not upheld, no recommendations | April 2014 |
| 201301320 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201301570 | Aberdeenshire Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | April 2014 |
| 201301596 | Business Stream | charging method / calculation | Upheld, recommendations | April 2014 |