| 201707301           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        failure to send ambulance / delay in sending ambulance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201707403           | 
                                                                                        Golden Jubilee National Hospital           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201707513           | 
                                                                                        NHS 24           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201707641           | 
                                                                                        Lothian NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201707727           | 
                                                                                        Anglian Water Business           | 
                                                                                        incorrect billing           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201707783           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201708324           | 
                                                                                        Glasgow City Council           | 
                                                                                        special educational needs - assessment & provision           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201708344           | 
                                                                                        A Medical Practice in the Tayside NHS Board area           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201708674           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2018           | 
              
          
                                                                                        | 201609237           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2018           |