Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407310 | Glasgow Caledonian University | academic appeal/exam results/degree classification | Upheld, recommendations | December 2015 |
| 201407586 | A Dental Practice in the Lothian NHS Board area | complaints handling | Upheld, recommendations | December 2015 |
| 201407598 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |
| 201407642 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201407746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |
| 201407829 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | December 2015 |
| 201500087 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201500671 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201500705 | Forestry Commission Scotland | handling of application | Not upheld, no recommendations | December 2015 |
| 201500709 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2015 |