Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201404399 East Renfrewshire Council parking Some upheld, recommendations August 2015
201404470 Highland NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations August 2015
201404746 East Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2015
201404766 North Lanarkshire Council policy/administration Not upheld, no recommendations August 2015
201404818 Directorate of Planning and Environmental Appeals handling of application (complaints by opponent) Some upheld, recommendations August 2015
201404869 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2015
201405041 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2015
201405056 Stirling Council secondary school Not upheld, no recommendations August 2015
201405098 Tayside NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations August 2015
201405121 Scottish Prison Service accuracy of prisoner record Upheld, recommendations August 2015