| 201608966           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201609020           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201609636           | 
                                                                                        Heriot-Watt University           | 
                                                                                        academic appeal / exam results / degree classification           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201609787           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700022           | 
                                                                                        Edinburgh Health and Social Care Partnership           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700024           | 
                                                                                        Argyll and Bute Council           | 
                                                                                        continuing care           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700247           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700422           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        complaints handling (incl appeals procedures)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700457           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2018           | 
              
          
                                                                                        | 201700529           | 
                                                                                        A Health and Social Care Partnership           | 
                                                                                        other           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2018           |