| 201200845 | Office of the Accountant in Bankruptcy | policy/administration | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201200906 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 | 
          
                                                                                        | 201200958 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2013 | 
          
                                                                                        | 201201017 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 | 
          
                                                                                        | 201201313 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | May 2013 | 
          
                                                                                        | 201201725 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201201874 | Business Stream | incorrect billing | No decision reached | May 2013 | 
          
                                                                                        | 201201968 | University of St Andrews | complaints handling | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201201971 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 | 
          
                                                                                        | 201202156 | South Lanarkshire Council | council tax (incl community charge) | Upheld, recommendations | May 2013 |