| 201200722 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201200903 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201201234 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2013 | 
          
                                                                                        | 201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 | 
          
                                                                                        | 201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201201777 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201201778 | Angus Council | policy/administration | Some upheld, recommendations | April 2013 |