Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202973 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201203396 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2014 |
| 201204887 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201300609 | Business Stream | incorrect billing | Upheld, recommendations | September 2014 |
| 201300612 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201300766 | Stirling Council | applications, allocations, transfers & exchanges | Some upheld, action taken by body to remedy, recommendations | September 2014 |
| 201301200 | Lanarkshire Housing Association Ltd | improvements and renovation | Upheld, no recommendations | September 2014 |
| 201301400 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201301460 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | September 2014 |
| 201301475 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |