Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301485 | South Ayrshire Council | planning enforcement/complaints handling | Upheld, recommendations | September 2014 |
| 201301549 | Forth Valley NHS Board | policy / administration | Not upheld, recommendations | September 2014 |
| 201301672 | Business Stream | charging method / calculation | Upheld, recommendations | September 2014 |
| 201301814 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201301895 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | September 2014 |
| 201302447 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201302488 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201302883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201303126 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201303140 | The Highland Council | Crisis grant/failure to follow government guidance | Upheld, recommendations | September 2014 |