Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204299 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201204846 | Care Inspectorate | policy/administration | Not upheld, no recommendations | July 2014 |
| 201300363 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201300540 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201300630 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201300636 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | July 2014 |
| 201300641 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2014 |
| 201300652 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201300714 | University of the West of Scotland | teaching and supervision | Some upheld, no recommendations | July 2014 |
| 201300819 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |