Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305629 | The City of Edinburgh Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | July 2014 |
| 201305638 | North Lanarkshire Council | maintenance and repair of roads | Not upheld, no recommendations | July 2014 |
| 201305642 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2014 |
| 201305733 | West Lothian Council | school records/access to personnel education files | Some upheld, recommendations | July 2014 |
| 201305797 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | patient lists | Upheld, recommendations | July 2014 |
| 201305834 | University of Strathclyde | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | July 2014 |
| 201305880 | University of St Andrews | policy/administration | Not upheld, no recommendations | July 2014 |
| 201305887 | West Lothian Council | maintenance and repair of roads | Not upheld, no recommendations | July 2014 |
| 201305889 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201305935 | The Robert Gordon University | plagiarism and intellectual property | Not upheld, no recommendations | July 2014 |