Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407184 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201407186 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201407273 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201407332 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201407468 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2016 |
| 201407501 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2016 |
| 201407521 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2016 |
| 201407896 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201407901 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | January 2016 |
| 201500019 | Business Stream | reinstatement | Not upheld, no recommendations | January 2016 |