Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500051 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201500073 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | January 2016 |
| 201500474 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201500502 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201500679 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201500706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2016 |
| 201501177 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201501192 | Scottish Prison Service | transfer to another prison | Upheld, recommendations | January 2016 |
| 201501352 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | January 2016 |
| 201501395 | University of Edinburgh | student discipline | Not upheld, no recommendations | January 2016 |