Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400244 | Care Inspectorate | regulation of care | Some upheld, recommendations | December 2015 |
| 201400823 | Shetland Islands Council | handling of application (complaints by opponents) | Upheld, recommendations | December 2015 |
| 201400931 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201402322 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2015 |
| 201402666 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201403176 | Highland NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201403458 | Glasgow City Council | employment grants/business development grants and loans | Some upheld, recommendations | December 2015 |
| 201403550 | The Moray Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2015 |
| 201403736 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | December 2015 |
| 201403791 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |