Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500709 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2015 |
| 201500913 | Aberdeenshire Council | complaints handling | Some upheld, no recommendations | December 2015 |
| 201501070 | Tayside NHS Board | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201501164 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201501341 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201501382 | University of Aberdeen | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | December 2015 |
| 201501801 | Glasgow City Council | primary school | Not upheld, no recommendations | December 2015 |
| 201501912 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201501996 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2015 |
| 201502006 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |