Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502182 | Fife Council | burial grounds/crematoria | Upheld, recommendations | December 2015 |
| 201502190 | Glasgow City Council | non-domestic rates | Upheld, recommendations | December 2015 |
| 201502284 | East Lothian Council | repairs and maintenance | Not upheld, no recommendations | December 2015 |
| 201502309 | Scottish Prison Service | visits | Upheld, recommendations | December 2015 |
| 201502335 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | December 2015 |
| 201502371 | A Medical Practice in the Tayside NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2015 |
| 201502425 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201502488 | Scottish Prison Service | removal from association/segregation | Upheld, recommendations | December 2015 |
| 201502537 | River Clyde Homes | applications, allocations, transfers & exchanges | Upheld, recommendations | December 2015 |
| 201502577 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |