Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201406038 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations August 2015
201406154 Fife Council applications, allocations, transfers & exchanges Not upheld, no recommendations August 2015
201406415 West Dunbartonshire Council homeless person issues Some upheld, no recommendations August 2015
201406436 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2015
201406447 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2015
201406619 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2015
201406717 Aberdeen City Council applications, allocations, transfers & exchanges Not upheld, no recommendations August 2015
201406741 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations August 2015
201406748 The City of Edinburgh Council traffic regulation and management Not upheld, no recommendations August 2015
201406839 Aberdeen City Council repairs and maintenance Resolved, no recommendations August 2015