Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201305144 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201305159 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Some upheld, no recommendations February 2015
201305440 Perth College UHI special needs - assessment and provision Upheld, recommendations February 2015
201305447 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015
201305701 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2015
201305843 Crown Office and Procurator Fiscal Service complaints handling Upheld, recommendations February 2015
201305891 Highland NHS Board clinical treatment / diagnosis Some upheld, no recommendations February 2015
201305895 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2015
201306074 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, no recommendations February 2015
201306175 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2015