Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |
| 201304706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
| 201304742 | Perth and Kinross Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | January 2015 |
| 201304792 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |
| 201304894 | Scottish Prison Service | food | Not upheld, no recommendations | January 2015 |
| 201305012 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305176 | Dundee City Council | pre-contractual and commercial matters | Some upheld, recommendations | January 2015 |
| 201305181 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305310 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305580 | Forth Valley NHS Board | policy / administration | Not upheld, no recommendations | January 2015 |