Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205369 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201300746 | A Council | primary school | Not upheld, recommendations | December 2014 |
| 201301290 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201301327 | Scottish Prison Service | complaints handling | Some upheld, recommendations | December 2014 |
| 201301805 | Perth and Kinross Council | terminations of tenancy | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201301851 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201302480 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201302529 | Fife NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201302535 | Glasgow City Council | licensing - other | Upheld, recommendations | December 2014 |
| 201302649 | A Health Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |