Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304138 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201304154 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304169 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | December 2014 |
| 201304220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201304372 | Scottish Prison Service | personal property | Upheld, recommendations | December 2014 |
| 201304451 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304452 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304459 | University of St Andrews | academic appeal/exam results/degree classification | Not upheld, recommendations | December 2014 |
| 201304600 | A Medical Practice in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201304619 | A Dentist in the Fife NHS Board area | clinical treatment/diagnosis | Some upheld, recommendations | December 2014 |