Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400540 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201400583 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400585 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400587 | Bridgewater Housing Association Ltd | policy/administration | Upheld, recommendations | December 2014 |
| 201400621 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201400641 | The City of Edinburgh Council | housing statutory repair notices | Not upheld, no recommendations | December 2014 |
| 201400811 | Aberdeen City Council | public hygiene/shops/dairies/food processing | Some upheld, recommendations | December 2014 |
| 201400817 | Aberdeen City Council | parking | Not upheld, no recommendations | December 2014 |
| 201401164 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401246 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | December 2014 |