Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402046 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2014 |
| 201402048 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201402209 | Glasgow City Council | communication/ staff attitude/ confidentiality | Some upheld, recommendations | December 2014 |
| 201402245 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | December 2014 |
| 201402368 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | December 2014 | |
| 201402551 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201402599 | A Council | primary school | Upheld, recommendations | December 2014 |
| 201402727 | Fife Council | policy/administration | Not upheld, no recommendations | December 2014 |
| 201402836 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | December 2014 |
| 201402848 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |