Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300819 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301163 | South Ayrshire Council | claims for damage, injury, loss | Upheld, recommendations | July 2014 |
| 201301337 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301447 | Scottish Prison Service | policy/administration | Some upheld, recommendations | July 2014 |
| 201301524 | NHS 24 | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301582 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301641 | Business Stream | policy/administration | Not upheld, no recommendations | July 2014 |
| 201301744 | West Dunbartonshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | July 2014 |
| 201301779 | Albyn Housing Society Ltd | repairs and maintenance | Resolved, no recommendations | July 2014 |
| 201301790 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |