Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301042 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201301394 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201301507 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201301788 | East Dunbartonshire Council | complaints handling | Some upheld, recommendations | June 2014 |
| 201301868 | Clackmannanshire Council | homeless person issues | Not upheld, action taken by body to remedy, no recommendations | June 2014 |
| 201302051 | Commissioner for Ethical Standards in Public Life in Scotland | complaints handling | Some upheld, recommendations | June 2014 |
| 201302099 | South Lanarkshire Council | policy/administration | Upheld, recommendations | June 2014 |
| 201302154 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201302236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201302337 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |