Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300330 | Dunedin Canmore Housing Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2014 |
| 201300332 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |
| 201300499 | Argyll and Bute Council | handling of application (complaints by applicants) | Some upheld, recommendations | March 2014 |
| 201300521 | East Renfrewshire Council | building standards | Not upheld, no recommendations | March 2014 |
| 201300547 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201300550 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2014 |
| 201300603 | Scottish Prison Service | complaints handling | No decision reached | March 2014 |
| 201300910 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201300965 | Falkirk Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | March 2014 |
| 201301063 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |