Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901899 | Aberdeenshire Council | Primary School | Not upheld, no recommendations | May 2021 |
| 201902203 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201902396 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201902642 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | May 2021 |
| 201902832 | Western Isles NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2021 |
| 201903128 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2021 |
| 201903499 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201903611 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201903628 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |