Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201810152 | Tayside NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | March 2021 |
| 201810822 | A Medical Practice in the Fife NHS Board area | Lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | March 2021 |
| 201900199 | Tayside NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2021 |
| 201900740 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201900799 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201901468 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201901927 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201902015 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | March 2021 |
| 201902236 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201902491 | Tayside NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2021 |