Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604927 | Tayside NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2017 |
| 201605070 | The Highland Council | handling of application (complaints by applicants) | Upheld, recommendations | May 2017 |
| 201605355 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2017 |
| 201605481 | Business Stream | communication / consultation | Upheld, recommendations | May 2017 |
| 201605670 | East Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2017 |
| 201605798 | West Lothian Council | repairs and maintenance | Not upheld, no recommendations | May 2017 |
| 201605800 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | May 2017 |
| 201606304 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201606311 | The Highland Council | primary school | Some upheld, no recommendations | May 2017 |
| 201606735 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |