Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507653 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201507850 | Angus Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201507885 | Scottish Prison Service | complaints handling | Some upheld, recommendations | April 2017 |
| 201507971 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508016 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201508147 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508170 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508237 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201508437 | East Lothian Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2017 |
| 201508444 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |