Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604928 Fife NHS Board clinical treatment / diagnosis Not duly made or withdrawn, no recommendations March 2017
201604970 Crown Office and Procurator Fiscal Service complaints handling Upheld, recommendations March 2017
201606017 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations March 2017
201507511 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2017
201507573 Scottish Prison Service staff attitude and dignity Not upheld, no recommendations February 2017
201507584 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507626 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2017
201507686 Borders NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201507707 Aberdeenshire Council policy/administration Not upheld, no recommendations February 2017
201507733 Renfrewshire Council improvements and renovation Not upheld, no recommendations February 2017