Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507899 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201508062 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | November 2016 |
| 201508086 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2016 |
| 201508166 | Fife NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2016 |
| 201508201 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | November 2016 |
| 201508213 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508222 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201508297 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | November 2016 |
| 201508311 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |
| 201508329 | Business Stream | policy/administration | Some upheld, recommendations | November 2016 |