Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201401887 The City of Edinburgh Council repairs and maintenance Some upheld, recommendations August 2015
201401952 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2015
201402306 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2015
201402357 Fife Council repairs and maintenance Some upheld, recommendations August 2015
201402575 Angus Council complaints handling (incl social work complaints procedures) Upheld, recommendations August 2015
201403076 Tayside NHS Board policy / administration Not upheld, recommendations August 2015
201403308 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations August 2015
201403349 Perth College UHI special needs - assessment and provision August 2015
201403389 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations August 2015
201403402 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2015