Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201403588 University of Aberdeen policy/administration Not upheld, no recommendations August 2015
201403887 Thenue Housing right to buy Not upheld, no recommendations August 2015
201403912 Scottish Borders Council council tax Upheld, recommendations August 2015
201403916 Grampian NHS Board nurses / nursing care Some upheld, recommendations August 2015
201403951 Glasgow Housing Association neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2015
201404111 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations August 2015
201404112 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2015
201404173 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2015
201404208 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2015
201404375 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2015