Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201403970 West Lothian Council policy/administration Upheld, recommendations July 2015
201404012 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations July 2015
201404044 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2015
201404089 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2015
201404332 Renfrewshire Council repairs and maintenance Some upheld, recommendations July 2015
201404376 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2015
201404431 Fife NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations July 2015
201404670 A Dentist in the Greater Glasgow and Clyde NHS Board area lists (incl difficulty registering and removal from lists) Some upheld, recommendations July 2015
201404841 Blairtummock Housing Association Ltd neighbour disputes and antisocial behaviour Not upheld, no recommendations July 2015
201404897 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations July 2015