Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700473 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201700671 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |
| 201701411 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201702428 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201702609 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | October 2018 |
| 201703195 | University of Aberdeen | teaching and supervision | Upheld, recommendations | October 2018 |
| 201703214 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201703321 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201703342 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | October 2018 |
| 201703354 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |