Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302758 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201302816 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | March 2014 |
| 201302991 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201303068 | The City of Edinburgh Council | policy/administration | Resolved, no recommendations | March 2014 |
| 201303091 | Scottish Prison Service | other | Not upheld, no recommendations | March 2014 |
| 201303149 | The Moray Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2014 |
| 201303169 | Aberdeenshire Council | terminations of tenancy | Some upheld, recommendations | March 2014 |
| 201303185 | The City of Edinburgh Council | council tax | Some upheld, recommendations | March 2014 |
| 201303187 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201303335 | Greater Glasgow and Clyde NHS Board | complaints handling | Not upheld, no recommendations | March 2014 |