Phone line closure

Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May. 

You can still submit a complaint via our online form. 

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004603 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, no recommendations March 2013
201100156 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2013
201102648 University of the West of Scotland teaching and supervision Upheld, recommendations March 2013
201103221 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2013
201103627 Scottish Qualifications Authority policy/administration Upheld, recommendations March 2013
201103669 Tayside NHS Board consent Some upheld, recommendations March 2013
201104008 West Lothian Council primary school Not upheld, no recommendations March 2013
201104381 Forestry Commission Scotland policy/administration Some upheld, recommendations March 2013
201104517 Business Stream incorrect billing Not upheld, no recommendations March 2013
201104631 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations March 2013