Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202009234 | Fife NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | December 2022 |
| 202100803 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202100828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202100914 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | December 2022 |
| 202101005 | Stirling Council | Child protection | Some upheld, recommendations | December 2022 |
| 202102737 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Upheld, no recommendations | December 2022 |
| 202103490 | Fife Health and Social Care Partnership | Assessments / self-directed support | Some upheld, recommendations | December 2022 |
| 201907667 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2022 |
| 202001722 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2022 |
| 202002728 | Crown Office and Procurator Fiscal Service | Other | Upheld, recommendations | November 2022 |