Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905755 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2021 |
| 201905897 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905939 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | May 2021 |
| 201906201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906670 | Inverclyde Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201906781 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201906799 | Osprey Housing | Rent and/or service charges | Some upheld, recommendations | May 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |