Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605328 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201700619 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702963 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201703029 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201703310 | Glasgow Housing Association | aids and adaptations | Upheld, recommendations | December 2018 |
| 201703760 | South Lanarkshire Health and Social Care Partnership | child services and family support | Some upheld, recommendations | December 2018 |
| 201703784 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201704145 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201704421 | The Highland Council | complaints handling | Upheld, recommendations | December 2018 |