Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800372 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2018 |
| 201800777 | East Dunbartonshire Health and Social Care Partnership | aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 | Not upheld, no recommendations | November 2018 |
| 201800910 | University of Glasgow | complaints handling | Upheld, recommendations | November 2018 |
| 201801136 | East Dunbartonshire Council | primary school | Not upheld, no recommendations | November 2018 |
| 201801382 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201801389 | Business Stream | incorrect billing | Not upheld, no recommendations | November 2018 |
| 201801464 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201801841 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | November 2018 |
| 201802054 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201802126 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |