Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701240 | University of the West of Scotland | policy / administration | Not upheld, no recommendations | September 2018 |
| 201701958 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702374 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | September 2018 |
| 201702378 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201702496 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201702616 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | September 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702769 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |