Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204941 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205072 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2014 |
| 201205207 | A Council | secondary school | Some upheld, recommendations | April 2014 |
| 201205211 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 |
| 201205291 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205333 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201205404 | Business Stream | incorrect billing | Some upheld, recommendations | April 2014 |
| 201300347 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201300472 | An Orthodontist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201300711 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |