Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200808 | Police Investigations and Review Commissioner | policy/administration | Not upheld, recommendations | August 2013 |
| 201200872 | Business Stream | charging method / calculation | Upheld, recommendations | August 2013 |
| 201200931 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201200974 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2013 |
| 201201085 | Glasgow City Council | claims for damage, injury, loss | Upheld, recommendations | August 2013 |
| 201201463 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2013 |
| 201201491 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201201858 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201202108 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2013 |
| 201202273 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | August 2013 |