Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201261 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2013 |
| 201201317 | The Moray Council | handling of application (complaints by opponents) | No decision reached | March 2013 |
| 201201406 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201424 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | March 2013 |
| 201201438 | Business Stream | charging method / calculation | Not upheld, recommendations | March 2013 |
| 201201474 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201552 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201201553 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2013 |
| 201201566 | Queen Margaret University | policy/administration | Some upheld, recommendations | March 2013 |
| 201201617 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |