Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003286 | Albyn Housing Society Ltd | policy/administration | Some upheld, recommendations | June 2011 |
| 201003363 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
| 201003444 | South Lanarkshire Council | cemeteries; burial; purchase of lair | Not upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201003643 | Fife Council | environmental health and cleansing; refuse collection and bins | Not upheld, no recommendations | June 2011 |
| 201003699 | A medical practice, Greater Glasgow and Clyde NHS Board | removal from practice list | Upheld, recommendations | June 2011 |
| 201003798 | Scottish Prison Service | security; control and progression; assessment | Not upheld, no recommendations | June 2011 |
| 201003994 | Aberdeen City Council | development plans: objection to proposals; inaccurate report | Not upheld, no recommendations | June 2011 |
| 201004027 | Scottish Prison Service | exercise in the open air; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004067 | Fife Council | renovation; central heating; disturbance allowance | Not upheld, no recommendations | June 2011 |
| 201004145 | The City of Edinburgh Council | property management; complaints handling | Not upheld, no recommendations | June 2011 |